We want you to be completely satisfied with your RivkaFriedman.com purchase. Online purchases through the website RivkaFriedman.com may be returned to us within 30 days of the order delivery date. The returned item must be in new resalable condition - in its original packaging. Please note that Clearance/Final Sale items are not eligible for return.
Rivka Friedman jewelry is sold by multiple national and independent retailers in their stores and on their websites. Items purchased outside of our website must be returned to the original source of purchase in accordance with their return policy and instructions.
If you wish to make a return of an item purchased from our website, please email firstname.lastname@example.org with the item number, your name and address so that we can locate your order. Upon approval, you will receive detailed address and return instructions.
Return shipping is at the cost of the customer and we recommend insuring and tracking the package to ensure delivery. Refunds will be issued upon receipt and inspection of the merchandise. Shipping charges will not be refunded on returned items.